potato_head (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
potato_head) wrote2011-07-30 11:17 pm
potato_head) wrote2011-07-30 11:17 pm
Entry tags:
6 n 9
Currently smell like Axe bodywash. Because it is what I just used to clean myself. Reminds me of the time dad tried to get me to recommend to him a body wash and I was so confused because I realized they all smell the same, every brand and every different scent of every brand, and then I realized it's because the faux-male-pheremones cocktail mix they all use overpowers any other scent for me. I wonder if this will change when I start T or not? I don't really mind either way since being able to smell the difference between manly shampoos and body sprays is not a huge deal for me.
Anyways, this happened at work today and really super irritated me, but it's not big enough to post to![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-community.gif)
customers_suck when I just posted yesterday, so you guys get to hear it instead! (Note pronouns are because I'm only out to some people at work, and besides which most customers read me as female anyways, and the poor dears are confused enough without having to figure out my gender)
This customer came through the drivethru and ordered a large ice coffee, dark, no sugar. I made it for her. Yay! Then when I go to hand it to her...
"Oh no no no. I ordered that dark."
At this point I recognize her as a regular, a bit too late. She always gets the large ice coffee, dark; to her, 'dark' means half a cream. In a large ice coffee. That's practically black. If you don't do it right immediately, she's convinced you have no idea how to prepare a coffee and keeps telling you it's wrong no matter how many times you remake it, and somebody else has to make it.
So I grab Sam and catch his attention, because I know he's friendly with her on account of being a shift leader and thus not usually the one actually making coffees, so she has somehow concluded that he is the absolute best coffee maker ever. Because she's never seen him mess up, see. He immediately catches on and starts chatting with her; she brightens up and asks him to remake her coffee, stating he's the only one who knows how to make it. Being as we are buddies, he (unwisely, but I appreciate it) tries to stick up for me, saying "she's usually pretty good, the cream machine's not calibrated today..." (quite true btw, although I already had that under control, what I served her would have been 'dark' by any average customer's standards).
"Oh, no!" she protests. "She's been making it wrong for me every day!"
Sam and I both look at each other at this point; I am desperately trying to communicate with him to just leave it alone, but apparently he had other plans.
"Uh, she's been gone three weeks. She hasn't been making your coffee every day. She's been in China."
Apparently she thought he was either joking or making really terrible excuses for me, so she scoffed, something along the lines of "been in China, right."
That's the (anticlimactic) end of the story. Yeah. Generally I can deal with whatever customers dish out, and get them to leave happy, too (thus why I have somehow managed to keep this position for three+ years despite being a summer worker) but it frustrates me beyond end when a customer accuses me of something I didn't do. Which has happened before, most notably when a serial scammer told her husband I threw a drink at her (she spilled it herself, in her car, and I gave her plenty of napkins to clean it up and topped off the drink, which I certainly didn't have to to. Because she spilled it. On herself.).
In other news, I recently realized I can no longer pronounce the letter "z" as it's pronounced in American English. I am actually now wondering if I ever could, IDK. But I substitute the German "z" (a ts sound) or an s instead. The words where I substitute an s sound kind of weird. Like cheese and realized. IDK, guysss, somebody's stealin my letters~
Oh, and speaking of work, it was actually pretty cool to realize that several of my regulars noticed I was gone. Especially my favorite, a sweet older lady who's been coming by since I started C: although I was pleasantly surprised that two of our more difficult regulars asked me where I'd been as well.
Anyways, this happened at work today and really super irritated me, but it's not big enough to post to
customers_suck when I just posted yesterday, so you guys get to hear it instead! (Note pronouns are because I'm only out to some people at work, and besides which most customers read me as female anyways, and the poor dears are confused enough without having to figure out my gender)This customer came through the drivethru and ordered a large ice coffee, dark, no sugar. I made it for her. Yay! Then when I go to hand it to her...
"Oh no no no. I ordered that dark."
At this point I recognize her as a regular, a bit too late. She always gets the large ice coffee, dark; to her, 'dark' means half a cream. In a large ice coffee. That's practically black. If you don't do it right immediately, she's convinced you have no idea how to prepare a coffee and keeps telling you it's wrong no matter how many times you remake it, and somebody else has to make it.
So I grab Sam and catch his attention, because I know he's friendly with her on account of being a shift leader and thus not usually the one actually making coffees, so she has somehow concluded that he is the absolute best coffee maker ever. Because she's never seen him mess up, see. He immediately catches on and starts chatting with her; she brightens up and asks him to remake her coffee, stating he's the only one who knows how to make it. Being as we are buddies, he (unwisely, but I appreciate it) tries to stick up for me, saying "she's usually pretty good, the cream machine's not calibrated today..." (quite true btw, although I already had that under control, what I served her would have been 'dark' by any average customer's standards).
"Oh, no!" she protests. "She's been making it wrong for me every day!"
Sam and I both look at each other at this point; I am desperately trying to communicate with him to just leave it alone, but apparently he had other plans.
"Uh, she's been gone three weeks. She hasn't been making your coffee every day. She's been in China."
Apparently she thought he was either joking or making really terrible excuses for me, so she scoffed, something along the lines of "been in China, right."
That's the (anticlimactic) end of the story. Yeah. Generally I can deal with whatever customers dish out, and get them to leave happy, too (thus why I have somehow managed to keep this position for three+ years despite being a summer worker) but it frustrates me beyond end when a customer accuses me of something I didn't do. Which has happened before, most notably when a serial scammer told her husband I threw a drink at her (she spilled it herself, in her car, and I gave her plenty of napkins to clean it up and topped off the drink, which I certainly didn't have to to. Because she spilled it. On herself.).
In other news, I recently realized I can no longer pronounce the letter "z" as it's pronounced in American English. I am actually now wondering if I ever could, IDK. But I substitute the German "z" (a ts sound) or an s instead. The words where I substitute an s sound kind of weird. Like cheese and realized. IDK, guysss, somebody's stealin my letters~
Oh, and speaking of work, it was actually pretty cool to realize that several of my regulars noticed I was gone. Especially my favorite, a sweet older lady who's been coming by since I started C: although I was pleasantly surprised that two of our more difficult regulars asked me where I'd been as well.